Update to a previous review After numerous emails and standard replies saying that the finance team would be informed again,I still have not received my refund for an airfryer that I ordered on the 15th of December for a Christmas present which never arrived. I cancelled my order on the 4th January and requested a refund because it hadn’t been delivered and was told the finance team would issue a refund I have now had to contact my bank for a chargeback for this It appears from other reviews that this company does not issue promised refunds and they also have had to contact their bank so I would advise people not to deal with this company