I bought a Hippocrates green power twin gear juicer (demo) a while ago. I had a few parts missing but the staff were very friendly and delivered the missing parts immediately. They were even happy to replace the whole juicer. Since I had a replacement,my juicer has been working excellent. Only, I have a little issue with cleaning. As I juiced dandelion leaves, the gears remain stained. I feel if I did not use this for juicing dandelion, it would remain clean for normal fruits and Veggies. If any suggestions to clean the stains please do advice. I am totally happy with the product and the service. I will continue buying stuffs from them.