Ordered a treadmill. It did not work, also had a hole in it and was taller than the dimensions specified on the website. Requested a return and refund, customer service requested their courier company to phone to arrange collection, which they did. Courier never turned up. I tired to contact the courier company several times but phone just goes to a message and then cuts off and their email has an auto response saying it is not being checked. I also have tried to email and call Vitality4life again but no response. I now have had a £600 treadmill that does not work stuck in my porch for 2 weeks. Not happy.