I had a heart attack last quarter of last year. Been waiting for my claim for more than 4 months now. My GP and cardiologist sent all the necessary paperworks. Did a lot of phone calls, they keep promising that It wont be long last week. Then the last time i rang them again and verbalised my disappointment, they said they are asking again my GP for more additional information not even related o my heat attack . It seems like a delaying tactics. Really disappointed with their services. I will probably have another heart attack or DEAD by the time I will get my claim. Until Now I'm still waiting.....!!!