I joined vitality healt a year ago and spent a very long time on the phone going through my health details and the conversation was recorded in which I made sure that prostate cancer was covered and the sales agent confirmed this at least 2 times. I then took out the policy based on the agents guarantee , 1 year on I developed the cancer and Vitality agree I was told I was covered but they now say it was a mistake. And I’m not covered the offered me £250 compensation but just my premiums were nearly £5000 I refused there offer and str now going to take legal proceedings against them. . Do not touch them. they are just another greedy insurance company