The care and compassion and help given right from even my first email to the company .Everyone I made contact with in the office were so helpful and had empathy The quickness of the assesment appointment which was carried out by Harry Seville and his professionalism care and knowledge his raptor with Oswald my brother was amazing he treat him as the human being he is. And very understanding of the position we as s family were in.Again the help and advise he give us was above and beyond. And when after getting no further with our services here and it looked as if the chair the had given him was totally unsuitable and going to be repaired we were given a Gift from friends to buy the chair and although we expected a week for delivery it was there within two days no problems at all and Harry was there to adjust and advise and we know we can contact at any time for help We would never hesitate to recommend Vivid vote the company is marvelous and the people are stars as far as we are concerned we can't say thank you enough .Oswald keeps asking can he go back in it he is so comfortable and he is certainly in the correct position for his body .Thank you