My first encounter with the Raizer was with a " first responder" when my husband fell. I could hardly believe such a piece of equipment could work so well. My husband is very disabled , 6ft and approx 13 st. It has been a bit of a struggle in the past . The next day I ' phoned the firm to see if we could buy one. Within a few minutes I was connected ,and given a great deal of time and information. It was possible to buy one, which was delivered within a few days,and then Mr Mike Hammond arrived and we had a personal demonstration . My sons came down from the North West Coast of Scotland ,my Granddaughter a nurse, my neighbour also a nurse,who is doing a post graduate course, all were here for 9.30 am. Wewere very impressed by the help we received from Mr Hammond his patience and time spent with us was greatly appreciated. Thank you to all the team in the South, Ruth \Stuart.