Great products but I have returned a load of item,( and kept a load), however, i have yet to hear from customer service or receive money back. I have emailed, phoned, WhatsApp messaged, facebook messaged and yet still no response regarding returns and if it has been processed! A massive shame as it is quite a large order I am waiting for a refund for, also an expensive order that I have kept but this is likely to put me off buying in the future unless I receive some communication soon. I appreciate the company may have staffing issues but they managed to send out the product quickly. I would be very grateful for a response.