★☆☆☆☆ Appalling Customer Service, Great Product Vivobarefoot makes excellent barefoot shoes, but their customer service is shockingly poor. I placed an order in good faith, only to have it cancelled due to their error. Despite being a loyal customer who has spent thousands on their brand, I was treated dismissively and ignored by both support and management. The company refused to ship available stock from their UK warehouse to me internationally, even when I offered to pay for shipping. Their communication was inconsistent and unhelpful, with representatives giving conflicting information and failing to follow up on promises to escalate the issue. It's incredibly frustrating to deal with a company that makes such high-quality products but seems incapable of providing even basic customer service. The lack of flexibility and willingness to assist a long-time customer is baffling and disappointing. While Vivobarefoot shoes are excellent, the company's treatment of customers makes me question whether I'll ever buy from them again. A great product becomes worthless when backed by such appalling support. To make matters worse, a discount code was offered on full priced items only, the same code that most podcast and brand ambassadors offer to all. I have spent more than £1000 with this brand in the last 2 years.