Vizards accepted my online order and payment (over $600) on a gun advertised as in-stock and ready to ship on the website. After 10 business days it had not been shipped and with no correspondence from them I sent a query and received no response. After a second query a week later, they responded that gun was back-ordered and would ship the next Monday. After that Monday passed without shipment or update on status, I filed a credit card chargeback and BuySafe claim for a refund. Two months later, my credit card company finalized my refund so it took 3 months total to get my money back for my payment that should not have been accepted in the first place on a back-ordered item, and that any legitimate retailer would have voluntarily refunded as soon as they realized it was back-ordered.