While I faced some initial challenges with the VleBazaar customer care team, I believe they are actively working to enhance their service. Although there was a slight delay in receiving my product, I am optimistic about a satisfactory resolution. My order ID was 123421 and I ordered my earbuds on 12 June and received it on 19 June. I understand that unforeseen circumstances can occur, and I appreciate their efforts to address them. With their commitment to improvement, I am confident that this site will soon offer an excellent shopping experience. I encourage others to keep an open mind and look forward to positive changes ahead.