I can see vodaphone losing many customers I have read most of these reviews and it seems like everyone has similar problem. My friend had £360 taken from her account because she cancelled contract more than once due to vodaphone keep taking money out on wrong days early most of the time. she phoned up several times about this, then being overdrawn and the bank then charging her for this. she is on pip because of disabilities and I have to keep bailing her out for food electric ect. we have been to a vodaphone shop and all we got was we cant deal with it here YOU NEED TO PHONE UP. THEY WILL JUST TAKE YOUR MONEY AND NOT CARE AVOID IF POSSIBLE. She ended up going pay as you go and internet did not work very well so she is going to change supplier now so many problems they do not listen or care about customers.