A complete lack of communication from Vodafone's side when upgrading ny device. There has been no communication from them as to where and when to collect my phone or how long it would take, even though when doing the upgrade they stated pick up the next day. When I phoned to find out if it is there they stated that it will only be there three days later and can be picked up during hours that I am at work, hence the need for next day pick up. So now I have to wait 8 days due to lack of clarity while upgrading and lack of transparency from Vodafone's side.
9 months ago
Vodafone Customer-service has a
1.3
average rating
from
193
reviews
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