Vodafone has been extremely misleading. They advertise good coverage in my area, but once I signed a contract, the service was very poor and almost non-existent. I tried canceling within the 14-day cooling-off period, but by the time they issued the PAC code, I had to go on a pre-planned holiday, and my line was moved over just five days after the cooling-off period ended. Now they're charging me £550 for a termination fee, despite my multiple explanations of the situation. Avoid these rip-off companies. Go with cheaper options that provide better service and respect their customers' rights. I'll be taking this to the ombudsman, but it's still a major inconvenience caused by Vodafone's deceit.