I tried adding data to my SIM card and they just stole my money. First off, their website is poorly made, I had to dig through page after page like a jungle in order to find the place to recharge. Seriously, this is one of many problems I've had with their website. When I do recharge....no receipt, no warning, nothing. My credit card had been charged so I was expecting my end of the deal any minute, but I am still waiting. When i try to get on my account to see if I got my data and then reset my password (i forgot it) they tried to send a text which never came through. Likewise, I tried all the emails I could possibly think of but they never recognized any. On top of that, my account is now locked because of too many attempts. Thanks Vodafone. I even tried to go and text BAL to 1511 to see my account balance, to see if the transaction went through, but no reply, and merely a service connection error on my phone. I went to see if there was a technical support option at Vodafone, but a few minutes of browsing turned up nothing. They have basically no support system for customers, no forums, articles or chats or anything that can help people navigate through the complete perdition that is their company. The only thing really found was one lonely tech support line that at this point, I had no interest in battling. This is an ignorant tech entity that has little to no care about its customers and I hope their employees and higher ups can feel content that they have provided the most unsatisfactory customer experience ever.