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Paul
My contract with Vodafone ended on the 29th of October, prior to that I called their customer services to notify them that I am happy for the contract to end on the 29th of October. I was hoping to receive some sort of communication from vodafone to ask what I would like to do at the end of my contract, but nothing happened. In November I received a bill as per my previous contract and this carried on until december. So, today 10th december I contacted them to discuss why my contract has not been cancelled, they told me that I should have notified them and speak to cancellation department. They refused to consider when my contract ended and now I have another 30 days to pay a hefty bill whilst waiting for my contract to end. Total rip off. Plus their service is awful, bad customer services and they're all about money money. Please avoid you can get better from other companies.
3 years ago
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Vodafone has a 1.2 average rating from 2,003 reviews

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