Worst customer support/Payment collection team i ever experienced. These people never know how to treat a genuine/loyal customers. I was using an postpaid no. for more than 6 years.
These people generated high bill amount which was not used by me in MMS.I raised a complaint and customer support accepted to wave off the money in the next payment, they never did it till now which is already 11 months over. People from collection department calling continuously to pay the amount which i never used it and the girl (8939182878) who spoke to me didn't know how to talk to the customer she is very awful, extremely bad. I thought of continuing the network when CS people revert back .But after talking to this rebellious girl i dont want to continue the service at all.
Pathetic service! Please train your team how to talk to the customer and listen their concerns then you can allocate peoples for collection.
Worst Service!
3 years ago
Vodafone has a
1.2
average rating
from
2,003
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.