My email and password were part of a company database leak a few months ago and hackers managed to access my Vodaphone account without my knowledge. (Vodaphone has 0 security in place, they don't even offer 2FA (Two Factor Authentication). Anyway Just before going to sleep one night, I checked my phone briefly and noticed a text.. (See Attached Image). Vodaphone had ported my number to another sim card without any verification at all.. One text and that was it.. (Funnily enough they ask you to call them for support, but they had ported my number so I had no phone or any means of contacting them). Within 15 minutes my life was upside down. I quickly realised I was now obviously not able to contact anyone or do anything with my phone as my sim had been canceled. These fraudsters had waited until the Vodaphone has shut on Friday afternoon before porting my number using vodaphone.com, knowing I could not visit a store for help. They then proceeded to recover my passwords for over 500 accounts as they were able to use my phone for the two-factor authentication. They stole tens of thousands of dollars and made my life a living hell! I spent the next 3 days doing everything I could to stop them. Unfortunately, there was nothing I could do as they now had my identity. I was locked out of every account I own and essentially had my identy stolen. They cataloged all my backup passwords, recovery keys, and much more so that in the event that I did get my account back they could instantly recover it again. I managed to get my number back after a few days, but it was far to late, the damage was already done and they had my life in their hands. Vodaphone did nothing to stop this and has 0 security measures in place to prevent this from happening again. I would highly suggest if you do not wish to lose everything, you find an alternative telco that cares about you're safety and security. Keep in mind I am a trained ICT technician with 10 years of IT experience.. So if this could happen to me then you're all at risk! And I can tell you right now if you have little IT expertise you would certainly be hit 1000x harder. This is the kind of event that could ruin your life, especially if you don't know how to fix it and how to reset recovery keys etc. (These keys are often extremely difficult to find amongst account settings). Vodaphone had nothing to say after this was said and done, they did not apologise, they did not offer ANYTHING. And when I requested additional security and/or verification to be put in place in order to stop this from happening again, they told me they had no measures to prevent this. In fact, the representative I spoke with even went on to explain how easily it could be done... Completely insane and utterly disgusting! RUN WHILE YOU STILL CAN!