Finally leaving Vodafone after 25 years. I have been with Vodafone since they were called Talkland. Over the years, I have become increasingly frustrated at how poor their customer service has become. I am also angry and insulted by renewal "upgrade" prices for my two sim only accounts that are more expensive than the same plan for new customers. on this occasion, the offered price to renew a two year contract on one plan was more expensive than I am paying now out of contract! As a long standing customer, I should be rewarded for my loyalty, not penalised. Having looked at the alternatives, I now know that Vodafone have become completely uncompetitive on price. I gave Vodafone every opportunity to offer a more competitive price for the two plans on my account, but they were adamant they could not offer me any reasonable discounts. I have now switched both phones to Tesco Mobile. One plan has double the amount of data, the other very slightly less. otherwise, identical in every other way. Total saving 36%. Goodby Vodafone!