Terrible experience with Vodafone.
Had to deal with awful broadband for months, until it reached a point where I was unable to perform my day to day job. I tried to terminate the contract, but every call to the customer service would last 2-3 hours with all the transfers, until I would be connected to customer relations representatives, who were very rude and unwilling to help me, insisting they can't see any issues in my area and the wifi should work perfectly fine (just to illustrate how bad the wifi was - I was unable to send emails or make Teams/Skype calls). In the end, I was forced to pay 200 pounds just for the remaining time of my contract, despite the fact that I had disconnected my router (gigacube) and hadn't used any data in that period of time, because I had to get into a contract with an alternative broadband provider to avoid losing my job.
Awful experience, would not recommend to anyone.
3 years ago
Vodafone has a
1.2
average rating
from
2,003
reviews
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