Vodafone is a disgrace to phone networks. I am a very unsatisfied customer who has been struggling with Vodafone on a two year contact. Oh the joy. I have had many problems AND THEIR "HELPLINE" SERVICES CAUSE ME STRESS AND I HAVE HAD TO BE ON MEDICATION BECAUSE OF THIS. (A bit of an over exaggeration) Yes Vodafone may have good deals. That's about the only good thing they have going for them but by the end of the day it's about which network can be the most helpful, useful and pleasant going. Something Vodafone doesn't seem to do. I would have given this 0 stars if I could, but evidently you cant as mine wouldn't have the single star. After ordering a phone, my phone arrives with 2 sim cards... neither of them capable of actually providing me with the Vodafone network service... If I wanted a lame phone I would have brought a brick phone nokia; at least they don't bend. If Vodafone continues to not provide customers with the deals and policies as promised then they will quickly loose their customers and which phone company will want to take Vodafone... (except for no one). VODAFONE PICK YOURSELVES UP AND ACTUALLY HELP YOUR DAMN CUSTOMERS! Seriously! You say "power to you" but you hold it all and expect your customers to irrationally wait on the phone as you give pointless suggestions (like we hadn't thought of that before) and then put us on hold to the most insulting music of every generations that has lived on earth. Your service makes me envy those who had no knowledge of the telephone and had to write letters instead; so this has urged me to write a review instead. A bad one amongst the many who aren't fond of Vodafone just like I am. However, just like in movies where there is a 75% chance of a happy ending I guess I shall end on this lighter note then I started off with. If Vodafone actually picked up it's network, like helping it's customers and having their services on point (like all mobile networks do anyway...) with the good deals and if chosen to improve the network then Vodafone would be an excellent mobile network provider and would give others a run for their money. (I'm guessing something that hasn't been done in a long time.) Well my comments may never be read or even seen by a fellow Vodafoneian I hope that change within the network will quickly advance because this network could be great once again - but until then enjoy dealing with these many unpleased customers (including myself) and have a great day.