I was given an appointment on 06/14 from 12:00 to 16:00. No one came out, they called me the next day, "Sorry, there we could not come due to lack of resources, we can go on 06.17 between 12:00 and 16:00." And did they figured out that there is a resource shortage only the next day? Of course, the customer should feel free to wait only at home, we prefer not to tell him. Anyway, it should be Thursday. Thursday 15:00 I was already worried, I called the customer service, after waiting for 30 minutes they picked up the phone and told me I do not have appointment recorded for today. Really nice. My time is gone my blood pressure is super high. Unfortunately, only Vodafone is available at our address, but if you can please do avoid them.
Kaptam időpontot kiszállásra 06.14-én 12:00-16:00 között. Nem jött ki senki, másnap telefonon hívtak, hogy "Elnézést, erőforrás hiány miatt nem történt kiszállás, ki tudnánk menni 06.17-én 12:00-16:00 között." És másnap derült ki az erőforrás hiány? Persze az ügyfél nyugodtan várakozzon csak otthon, inkább nem szólunk neki. Mindegy akkor legyen csütörtök. 15:00 kor már aggódtam, felhívtam az ügyfélszolgálatot, 30 perces várakozás után fel is vették a telefont és közölték, hogy a mai napra nincs rögzítve a kiszállás. Igazán kedves. Az időm elment a vérnyomásom felment. Sajnos a címünkön csak a Vodafone elérhető, de aki teheti kerülje őket.
3 years ago
Vodafone has a
1.2
average rating
from
2,006
reviews
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