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Claire Monteiro
Only go with Vodafone if you can tolerate them removing a lot of money from your bank account for several months. Some people could loose their home if what Vodafone has done to us happened to them! After getting 3 upgrades with them in June they have basically helped themselves to money out of our account ever since. one withdrawal alone was for nearly £300. we have called them at least 15 times which last approx. 1.5 hours a time whilst we repeat what has happened again and again. The phone calls always end up with apologies and the promise to refund the money they have STOLEN and its never shows up. I get that companies make mistakes but 3 months of calls and promises and 2 visits to store and they still have our money. This is totally unacceptable and if anyone else took money from someone without their permission it would be call theft! The worse thing of all I queried the bills before the 1st payments were even taken and was assured by Vodafone that it was an error and no money would be taken from our account. Lies Vodafone Lies!
9 years ago
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Vodafone has a 1.2 average rating from 2,003 reviews

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