hands down the worst company i have ever dealt with. customer care are just plain liars, and that's if you can get hold of someone, so all round bad that i simply have not got the time to list the many many bad things about them, if this review stops one poor soul from taking a contract with these pirates then i am happy. if you are thinking of going with this company save yourself a lot of heart ache and money and go with anyone but these. they are in a league of their own when it comes to disgusting service AVOID LIKE THE PLAGUE!!!!! A YOGURT POT AND STRING WOULD BE BETTER THAN THIS TRULY AWFUL COMPANY