I have been a customer of Vodafone for 10 years and they show absolutely no respect to loyal customers whatsoever! I rang to renew my contract and see if I could get a new tariff after buying an iPhone 5. After having a long conversation with an agent over the phone and she offered me a nice new price plan with 4g which is what I was after... at no point did she mention that vodafone do not supply 4g to iPhone 5's! By the time I got my phone and transferred the sim over to the new sim I had missed the cooling off period and they refuse to take responsibility for LYING to me about supplying 4g. Its a shame that they think there is "nothing they can do" when really they have the power to treat loyal customers as they deserve to be treated. Instead I have been lied to and tricked into them getting more money out of me. I'm now stuck on a 24 months contract with a phone that I cannot use 4g on!!! Its safe to say that I will NEVER be using Vodafone EVER again!! If they continue to treat their loyal customers this way they won't have many left. Onecom and Vodafone = AVOID AT ALL COSTS. They are just a money grabbing corporation!!