zero customer protection.pick pocketed in becarlona. Bills reached £800+ where they then barred the phone for calls to Senegal. Apparently I was liable for calls they knew I did not make as they have never featured before on my bill nor have I ever gone over my bill of £54 in the 3 years I have been a customer! Very very disappointed. Unable to replace the iPhone 6 that was stolen and now have a Nokia (£40 phone) on the same monthly chargé. Thanks Vodafone!
9 years ago
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