I ordered a sim only contract at 16:57 today on 7/12/2021z Order number: WEB-0001000017647088. I have spent the past 60 minutes cancelling this order. It is a 12 month sim only contract. I said to transfer my number using my pac code on the 16th December 2021. So I am not YET a customer. You haven't even dispatched it yet. I have been speaking for 25 minutes with a USELES online provider who does not seem to understand English. I am currently on the phone to you and have been holding for 55 minutes until I hung up. I want to CANCEL the contract ASAP. I am well within my rights as its not even day 1 of my 14 day cooling off period! You do not even have an EMAIL address I can sent this complaint to!