The worst experience in my life I had is with Vodafone. If you want to save your time - STAY AWAY FROM VODAFONE. It has horrendous customer service, who waste your time, i mean 2 hours of your time in their chat without resolving your issue and then disconnect. They waste your time over the phone by passing you like a hot potato from one to another department, they MAKE MISTAKES IN YOUR MONTHLY BILLS, so you have to WASTE YOUR TIME again by dealing with them, they never provide transparency in their bills, and finally ITS IMPOSSIBLE TO CANCEL THEM!! Theoretically its easy to do but practically impossible. I was fine to pay whatever termination charge I have on the contract just to leave them for good. Guess that - NOT POSSIBLE. They pass you through from one to another department in their chat and on the phone then simply disconnect or dont pick up the phone so you DONT KNOW THE CANCELLATION PROCEDURE. IF YOU VALUE YOUR TIME AND MONEY - PLEASE PLEASE STAY AWAY FROM THEM!!!! YOU WILL BETTER OFF WITH OTHER COMPANIES P.S. I am trying to leave now, just spend 3h of my time and guess what - my issue did not get resolved and i still do not have exact steps to take to leave them