don't ever go with Vodafone. They took four months to set up a direct debit, in fact Santander set it up from their end in the end. We lost interest as it was linked to a 123 account. Vodafone admitted they were wrong still did not refund the late payments they charged. Have also been charged for calling Personal Roadwatch at £25.58. The call was never made. I was promised two call backs by managers, no calls. I have written, posted recorded, twice, replied to one but not the second. They have admitted they are in the wrong but still they will not refund any of the losses. Please do not end up wasting the eight hours I have spent on the phone trying to get through. Small claims court here we come.