I am using my Vodafone post paid connection for the last 15 year and I stays in Bangalore Urban area. For the last 5-6 months ( I feel after the merging and Vi joint operation)I am facing net work issues almost every day, and now for the last 10 days I am literarily unable to use my phone most of the time.
I have raised this issue to the online customer support many time during the past 10 days and every time they give a reply and ask for 2-3 working days time to resolve. But till today nothing has happened. Finally I have visited one Vodafone store after driving 17 km , for my bad luck I reported there at 7.05pm where as the office working hours is till 7.00pm ( we should appreciate their time management. I spoke to the store manager over phone as the Security is not allowing me inside, and I have receive a reply saying that all systems are shut down.
Final Assessment: Vodafone is not a customer friendly company, their target is to generate maximum revenue ,but no way bothered about a customer for his basic requirements. TO BE BLACKLISTED
2 years ago
Vodafone has a
1.2
average rating
from
2,003
reviews
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