Absolutely, terrible network with appalling customer service. Avoid with everything you have, they will cause you nothing but stress! Constant bill increase and forcing you to get you off your current contract to a more expensive one. A Vodafone contract means nothing at all in their eyes. My mobile phone and broadband contract was cancelled and changed to a more expensive one without my consent. When I challenged this and contacted them, I was told that I had no option but to upgrade to a more expensive option. It is nothing short of corruption and bullying! In other words, "We are breaking your contract and forcing you to pay for a more expensive one, otherwise leave". Trying to get through by telephoning and speak to a human will take a minimum of thirty minutes as they do not want you to call. The staff at Vodafone are completely unknowledgeable about the service they represent. Vodafone is very over priced with a very poor service, need I say more...