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Anonymous
The worst mobile network in the world. They sold me services are that wont work. Their customer services are terrible. The instore staff are incompetent and the only thing they care about is selling contracts. Don't bother asking them to fix a problem. By phone they regularly leave customers on hold for over an hour. Then they either wont listen to customers problems or don't understand, let alone actually help. The online live chat is a joke. Last time I tried that the advisor totally ignored what I told him, changed my account login and sent it repeatedly to at least one other customer. So I was locked and I spent most of my day trying to get them to listen to my problem. I've no idea who else they've sent my account login to and I'm worried about who else now has access to my personal data including my bank details and my children's phone numbers. If you're looking for a mobile provider go to anyone else.
8 years ago
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Vodafone has a 1.2 average rating from 2,003 reviews

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