This has to be the worse mobile service provider i have had any experience with. the network service is poor as well as the customer service been equally as poor. it is extremely difficult to speak to anyone should you have an issue that cannot be resolved online. when i first took out my business contact with Vodafone there were issues for almost 8 weeks i was unable to use my phone without any issues. i was told i was on the highest possible tariff which will include roaming in European countries which is partly why i choose Vodafone till i found out that s a lie as i was unable to use my phone in Spain when i made a complaint about this i was told a manager will call me within 5 working days that was a month ago till now, I'm waiting for a call back. I've just called again today, and I've been told that a manager will call me back in 5 working days i doubt very much this will take place as i was told the same thing almost a month ago i would strongly recommend to aviod this phone network/company as you would be sold a lie using this company/network has been the worse decision I've made in a long time it has affected my business and personal life in an extremely negative way. please AVIOD at all costs