utterly disgusted and appalled by the service given. So over the weekend my phone was completely cut off. No service whatsoever. My phone still has no service and is still cut off. I have done several online chats, been into store and spoken to them using one of their phones they've admitted it's their fault and agreed to reconnect my phone. This was Sunday. Then every day since as I'm still disconnected. I have emailed the ceo and a representative has emailed back to say my case is being looked into and they will call me at some point today. Are these people idiots? My phone is disconnected and therefore I can't take phone calls.... Where can I go from here? Also on Monday they told me that I had a bill outstanding of £181 which was why I was cut off, the next time I spoke to them they told me there was no such bill!