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Becky Girvan
As being a Vodafone customer for a year and a half now i am very disappointed about their customer service. Had a problem with my phone since Christmas 2015 and have had about 20 phone calls to them for them too resolve my problem. As for them being a very poor service they haven't helped one bit. Being transferred over to different people which is ignorant and very rude. Always places me on constant hold and doesn't seem too want too help me. As for the very start of it I loved it until they started too charge me extra for my bills and adding loads of extra data too my account which I didn't ask for! One person tells me different things about my phone and my account and the other tells me they cant help me and that my bills are perfectly fine even though that is very untrue. Just of the phone with them again as I'm getting no help what's so ever. Girl put me on hold and transferred me through and actually hung up on me which was so ignorant. Such a pathetic excuse of a network. Advising people never go too Vodafone as they don't help you at all and once my contract ends I will be moving to a different network and won't be returning too these. Definitely 1 of the worst networks I've been with yet.
8 years ago
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Vodafone has a 1.2 average rating from 2,003 reviews

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