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Karen Lund
never ever would i go with vodafone and never would recomend them to nyone..since january of this year my husband has had nothing but diabolical customer service from them...after trying to cancel my daughters contract who was on the same bill with my husband..they have failed to cancel it after numerous phone calls they cancelled my husbands contract instead and leaving him withought any phone for 10 days with promises that it will be put back on in 24hrs but once again failed promises...it then gets put back on after 10 days and then gets a bill for 171 pound as they cancel his contract again without any futher notice..eveything is vodafones fault as my husband has never failed to make his payments to them...after long arguments and them cutting phone calls short because they know they at fault he has had no alternative than to get the ombudsman involved..so one thinking of going with vodafone i would strongly recommend you steer well away from them unless you want diabolical service ..rude customer service agents and months and months of arguments to try and cancel a contract when contract is due to finish
8 years ago
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