Today morning, on 23.7.2023, at about 8 am, I attempted to seek help from Vodafone as my phone was flat. I sought help from the Vodafone shop in the international terminal arrivals area near the cafes. The three staff were sitting with no customer insight. I was referred to as 'loitering' in spite of letting them know that I was a Vodafone customer. No customer should be treated the way I was. There had been no customers except for the three Vodafone employees sitting at their desks, smirking at me. I felt upset, disgusted and profiled. I was seen as loitering in their store, yet, why did they not call for security? I told them that they were rude and asked for their names. None of them had their ID badges on. I was told instead that they were not allowed to give their names. Very poor, zero services from Vodafone at Melbourne Airport international arrivals section. Shame, shame shame!