can't stress enough how much I hate this company. The stress and lies that have lead to me being furious. Days waiting in for a new phone to arrive. Countless days taking time off work and more promises that this time it will be dealt with. My daughters phone was due to be transferred over from pay as you go to the contract taking her old number. Still waiting months later. Paying both contracts in the process. We are told by each person that this time it will be done!!!! Really???? When??? We are still waiting!!! ???????????? Have been with them 10 years. Nice that they treat us like this. The story goes on and on. Hours and hours of calls and call backs that don't happen. Even had another sales person tying to renew the contract from another sales person and starting again. Telling me it's not a new contract and cancelling the already long awaited phone that still hasn't arrived months later ????