Total rip off!! Stay away from Vodafone! Have fully paid for 24 moth contract and now left with useless brick as can't use the phone because it's locked to Vodafone. I have requested NUC which doesn't work! Then contaced Vodafone, over the phone they was not able to help me much, I have tried everything they have sagested but nothing worked. Next, I have contacted Vodafone through social media, to resolve the issue they have promised to send me a MCK code in 2-10 working days, unfortunately, still not received it. 2 weeks later contacted Vodafone through the social media account to chase the MCK code but the customer service team wasn't helpful at all, they advised me to call the customer service... waste of the time!