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Eugenia Karellas
Vodafone is the worse company you can use .. there customer service sucks they play games with you.. They keep passing you to another person another department and it goes on for days .. it’s started from the beginning they said we would have one bill never happened and we were under the impression that’s how it was.. unfortunately it was two bills the turned the service off for the house phone and internet.. I called in and asked for them to give us an extension for payment and they gave me til the ninth as soon as we hung up they turned the service off and when I called back they kept lying to me that it was in the technical support I called and they said it’s not is it’s them service and it went on for 3 days !!! No one told us though it was for the non payment til this morning!! But kind you they gave us til the 9th of the month which is 7 days !! I ask you why would you want to deal with people that do not keep there word or play games a corporation??? Playing games with customers .. this morning the girl told me the truth .. I asked for a manager but no one ever called me back ever called back to make it right !! It’s unfortunate people like this are in business
1 year ago
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Vodafone has a 1.2 average rating from 2,003 reviews

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Alice, Customer Support

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