I have today given them 30 days notice - cant wait to be free of this despicable organisation, who lie to you to keep you with them, then when you realise you are not getting the bundle you were promised, they say theres no record on my notes of being promised a better deal than what I was being given. Check your recorded phone calls then you will see you are the liars not me! Upgraded phone in my possession a week and still unable to use as no service despite vodaphone texting me saying to wait up to 12 hours before it would be activated! Then 2 phone calls to 191 stated I had to wait up to 24 hours, and the second call i had to be patient and wait up to 72 hours!!! Had to ask THREE times for a returns envelope to be sent so I could return the phone - after umpteen phone calls, online chats and tweets I was quickly losing the will to live, they are all completely useless and just dont give a monkeys - my advice to anyone thinking who to go with for a mobile is.....DO NOT GO WITH VODAPHONE - they are liars and a complete scam, absolutely useless customer service operation and I cant wait to take my business elsewhere - I have been a loyal vodaphone customer for many many years, they have been the only provider I have ever used, but that loyalty counts for nothing to them