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Scott Marshall
PRESS ZERO: To Avoid The Worst Experience Of A Big Company I've Had In 44 Years. Worst company I have ever I’ve dealt with. Cheats, Scammers and they have a truly awful customer service. PRESS ONE: to be ripped off and consistently incorrectly billed. PRESS TWO: to waste several hours taking to a sub-standard customer service who can’t deviate from what the system tells them and are not empowered enough to help. PRESS THREE: to only get a good deal and your issues resolved by the "we are sorry to hear your leaving team", as nobody else has the power to help. PRESS FOUR: if you previously believed this team and stayed, only to have the same thing happen another twice. PRESS FIVE: if we have doubled the price of your contract automatically without contacting you, as you are now on a “standard rate”, but hey, you can upgrade to what you had previously by committing to us for another 12 months. PRESS SIX: if we can’t cap your children’s data like other providers, as that may affect our profits PRESS SEVEN: if you've left so can no longer see your incorrect bill as the system can't text the ported number with your security challenge. PRESS EIGHT: to have your monthly allowance cut to 1/8th of its size and to receive a bill of £15 per Gb of data you went over and consider this cost ludicrously unreasonable. PRESS NINE: if you will never touch this bunch of scammers again and have moved to EE. NINE, NINE, NINE, NINE:... I'm sorry, but your request has not been recognised, press one for...Argh!!!! CYA! Avoid at all costs!
8 years ago
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