I am distraught . I have been contacting vodafone for 9 months telling them the amount taken from my account via direct debit was wrong.I have had my daughters and my own phone cut off several times as they say I have not paid my bills.I state that I have always had m( for 17 years) had a direct debit account.They say I owe £600! You get told little as they seem to know little.I am unable to view my bills on line and they cannot see them either and just say they will send a request into their IT department. Last night after another gruelling hour on the phone to them getting nowhere I tried the Live Chat and after 3 hours explaining and asking questions again, I was put through to someone in Egypt who told me I was not paying my bills for 3 phones This time though when questioned the operator revealed the amount each month fir months that had been taken was for numbers which are not even mine.WHAT! Ohhhh and to top it off I have another persons name on my account with my direct debit details on it!!! He was dumbfounded too.So still not sorted out.Vodafone you are a disgrace!!! I want this sorted asap!.