No one use Vodafone UK!! I cancelled a contract with them when it was up in july, apparently their system was down so the notes didn't go on my account. I have spent 40 minutes on the phone today to be told i am not getting refunded for two payments they have taken off me for August and September. I was put on hold five times, had to do a security clearance 3 times and got no help from any of the staff. They have told me that i will be charged again in October. There has been no error on my end, the notes not being on my account is completely down to staff not having sufficient training. I will not be using vodafone for anything again. I will make sure everyone of my friends & family knows that vodafone are basically robbing me. Poor excuse for a company & even poorer excuse of customer service.