So I had been a happy customer of Vodafone for several years with no problems whatsoever, it was offered an IPad from them with which I would pay for data usage and that was all fine. Then I was contacted again by the sales team asking if I wanted to purchase a data sharing device which would share my monthly data between my iPad and iPhone, I was told it would be completely free, that it would share an unlimited amount of data between my devices and that I would only pay for postage. The next month came and I was paying £15 more, the month after same story. I rang up to challenge this and I was told that a fraud team in Scotland would get back to me within two weeks, two weeks passed without a call so I phoned back, I was told they would put a note on my account and would get the fraud team too call me within another two weeks. This happened repeatedly for over two months with no outcome or phone call. So I gave up and left for three but my iPad still had months left on contract so I continued to pay. I went into a store and asked when my contract finished so I could cancel it. I was told that at the end of my contract the payment would automatically stop. The month of my contract finished passed and I was still being charged, I rang up to cancel and was informed that it would be cancelled there and then. Next month another bill, I rang again and was told nothing had happened so I could cancel it now, again I was being billed and still am to this day, 2 years after leaving and 8 months from the end of my iPad contract. Customer services can't find my details and inform me that o should go into a store to get my account details because they can't. Completely outrageous behaviour from the company and I will be taking this to trading standards because I am due well in excess of £500 and Vodafone clearly don't care about the customers either current or ex, just about increasing income!