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Anonymous
By some distance the worst telephone and online service I've ever experienced. Tried the online chat and got nowhere near resolving the problem after half an hour of the slowest typing ever. Gave up and rang them. What a mistake. Was passed between 3 different operators and kept on hold for 33 minutes before it all seemed to time out and took me back to the start with someone answering the call and asking how they could help. Truly shockingly bad service. How on earth can this lot be a telecommunications company
8 years ago
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Vodafone has a 1.2 average rating from 2,003 reviews

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