Hello, Terrible, i have been with vodafone for over 15 yrs and for the most part the service has been very good. However, in the last couple of yrs i have noticed there is a fundamantal issue. Everytime i call vodafone now (and i mean every time which several times in last couple of yrs) i have received inconsistant information from your agents regarding whatever query/issue/request i have. There appears to be little syncing of information between departments or systems or something. For example.. A few months back i started a new contract and the agent /system put me on the wrong tariff which was much less data allowance than we had agreed. When i realised a i called in and spoke to several people in an effort to sort it out (one lady even said my account was a mess! ) and was told that tariff i thought i was on wasnt available anymore and that i would have to upgrade midway through my contract if i wanted more data ..which i did..i was told the upgrade was successful..only to find after a couple of attempts on the phone with vodafone..that i am still on the original tariff with insufficient data.. Seriously what is going on?!..not just with my account. I cant blame any one individual agent as when i talk to them they seem to know what they are doing but when i then speak to someone else the system has not registered what has been done by the previous agent. I have started advising the agents of my concerns and they dont seem surprised and are not trying to help me understand where the issue lies which is leading me to believe that this is a common problem that they are just not admitting to. I will take my custom elsewhere.