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Anonymous
Vodafone advisors are rude,ignorant and unhelpful. Don't know how to setup voicemail and when you ask for a manager they hangup on you not once but twice within a few minutes, this was the same person. They know nothing about how WI-FI works;I'm not technically minded but know how WI-FI works. I requested a P.A.C code, I lost the piece of paper I jotted it down on and rang back and requested it, I was told it wasn't requested by me(which was lies) then I found the piece of paper and rang again and was told again I've not requested it but I'll transfer you to whom can help, to the wrong department so was transferred again and I was amazed that the advisor could not see it even though I was given it over the phone(but not sent by text) I then was transferred to someone else and they saw the PAC code! This kind of Customer Service is not just very disappointing it's extremely poor! I'm leaving them on Wednesday and shall never return! I'm not wasting my time on incompetent staff who have no clue what to do. How they're in business is beyond me, anyway I'll be rid of their sham service thank goodness, good riddance to bad rubbish I say!,
8 years ago
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Vodafone has a 1.2 average rating from 2,003 reviews

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Alice, Customer Support

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