Iv been with Vodaphone for well over 10 years and majority of this time its been fine. Last month I got my daughter her 1st mobile phone as she's starting secondary school. She obviously on it all the time and apparently gone WELL over her data (£195 to be exact!!) Iv just spoken to Vodaphone and asked if they'll waiver any of it, which they cant which is fare enough as she's used it!! What is making really angry is the fact if I do a payment plan to pay off this bill in this time my daughter or 1 WONT be able to use our mobiles until the bill has been paid off. I'm absolutely speechless to be honest and the fact my bills each month are £17. Absolutely no loyalty what so ever for a customer that been with the company well over 10 years. PLEASE DO NOT GO WITH THIS COMPANY!! Just to top it off when the complaints were trying to put me through the cancellation team they actually cut me off nice!!!