Vodafone!!!!!! After almost 20yrs loyalty I have never been so disgusted with anyone I've dealt with than Vodafone. Having been with them for nearly 20yrs what a shower of ##it they have turned into. They obviously no longer want to be a mobile provider anymore. Recently upgraded my phone and contract to a deal too good to be true. Got told a delivery date, didn't arrive, contacted them, will be there the next day sir. NO!!!!!! Re contacted them and told it won't be delivered until the following day even when I had spoken to advisers previsous to assure delivery dates. No one sings from the same hymn sheets. Phone finally arrives but no accessories as ordered. Further calls made as to where it was and was told they didn't offer accessories even though told a case was being sent at time of ordering. Advisors spoken too one said That my order wouldn't turn up until a week and a bit later and other stating that order didn't exsist. Complaints contacted and was spoken too by a limited English speaking male who after explaining what my complaint was began heckling and sniggering at me.As well as explaining my issues with him he did not respond to my concerns forcing me to repeat several times hello !!!! So I could get a response. It was as if he had taken his headphones off so not to listen to my gripes and then return once he thought I had finished. I asked to speak to managers or supervisiors due to the insolence shown by advisors but was told by several advisors that they were not allowed to come to the phone or unable to request a call back. Managers being paid good money for nothing by the sounds of things. Would not be possible to pass these supervising ranks in my profession. I have never complained about anything in my lifetime, possibly stupidly sucking things up but on this occasion I couldn't swallow. Vodafone I think your time has been and gone, EE I think you may be the 21st century company to be with.